Privacy Policy
How Thomas Damp Surveys collects, uses and protects enquiry, contact and inspection information.
Last updated: 24 June 2026
Who this policy applies to
This policy applies to people who contact Thomas Damp Surveys, submit the website enquiry form, request an inspection, send property information, or receive a damp and moisture report.
Information collected
Thomas Damp Surveys may collect your name, phone number, email address, property address or postcode, enquiry details, photographs you choose to send, relevant extracts from a RICS/HomeBuyer report, and information needed to prepare an inspection report.
How the information is used
Information is used to respond to enquiries, arrange inspections, assess damp and moisture concerns, prepare written reports, keep appointment and business records, and respond to follow-up questions about a report.
Reports and third parties
Reports may be shared by the client with estate agents, solicitors, lenders, landlords, tenants or contractors. Thomas Damp Surveys will not share your personal information with third parties for marketing. Information may be shared where required to provide the service, comply with the law, or respond to a legitimate request connected with the inspection.
How long information is kept
Enquiry and report records may be kept for a reasonable business period so that Thomas Damp Surveys can answer follow-up questions, evidence the work carried out, and maintain accurate accounts and records.
Your rights
You can ask what personal information is held about you, request correction of inaccurate information, or ask for deletion where there is no lawful reason to keep it.
Contact
For privacy questions, email info@thomasdamp.com or call 07767 579153.